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Originally Posted by ca911
If you have issues with Tom why don't you duke it out in another thread or preferably privately.. Tom has been a good source of information to this forum and there is no reason to attack him when this thread is about your customer service and product issues (I am glad to hear you and Simon are working things out btw). There is no need to make this thread get even more vicious, i'd worry more about your reputation on the board than attacking someone who has a proven track record of excellent customer service.
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I'd like to know why no one finds it appalling that another vendor jumps into a vendor's thread and attempts to make the situation worse?
Tom sticks his nose on all Umnitza threads on all forums - everywhere - M3forum, he's there - we don't do that on his threads ever. He's been banned from posting on E46fanatics as have we on certain levels because of his constant snide remarks...and now here...there is no end to the level of his classlessness.
My reputation on this forum is most important as it relates to any individual customer claim. That we work hard to fix if an issue arises.
We've always fixed any customer issues, public or private. Always.