Wow! Sad to hear but you will love the SW controls once they are working.... That was my only downfall with going with aftermarket system but now that I have it, it just gives me more love for my /////Alpine.

BMW & /////Alpine, such a great match....

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Robert

1994 740iL
2001 X5 4.4i Sport
2004 Kawasaki ZX-6R
2009 VW Jetta S