please let us know if the extra lighting helps any... because if you put extra light to a bad webcam all it does is wash out an already bad picture. Curious to see if that would help this thing. Still, the resolution is damn poor.
Anyway, I found this to complain with... it allows you to specify that you are an actual owner, etc. so should take you more seriously. If anyone has any better methods, please state it.
http://www.bmwusa.com/Standard/Conte...ntactUsPS.aspx