*) Why didn't you keep them the three weeks, as BSW suggested? If they didn't improve after that, you would have done everything BSW suggested and could then proceed with the return.

*) Why did you dispose of the boxes? Most companies have exactly that same policy, that returns should be in the original boxes.

*) If they were damaged in shipping, you should file a claim with the shipping company.

I have had nothing but excellent interactions with BSW in general, and Halston in particular. I am sorry you are not happy, but I think you should accept at least part of this responsibility.

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