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Originally Posted by NextGen
For the most part this has been a good discussion. However, everyone seems to be missing the point. Essam claims he sent the speakers back in good condition. BSW says they arrived damaged. So therefore Essam must file a claim with the shipper. To do this, Essam has to show proof of damage to shipper. How can he do it if he:
1. Does not have possession of the speakers
2. Can't actually prove it since he himself has not witness the damage?
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Sort of..he is disputing the reimbursement amount. Unless he took pictures as he shipped them, he can't prove he shipped them correctly considering they were not in the original packaging...hence..the original packaging return clause. Again, since he decided to deviate from the warranty, it is his job...not BSW's to show what he believes happened.
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