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Originally Posted by Wagner
Especially when you void the return policy and still expect something back  This would be a different story if he ONE didn't use superglue instead of silicone and TWO returned them in the original box per the return policy. |
Wagner you keep addressing half the issue, are you a politician? 
Trying to get a full refund from BSW is not realistic here since he did not follow stated policy, even if the package is a plain white box. There is nothing to discuss on this point, let's move on.
Trying to file a claim against the shipping company is another story. I used to work at UPS as a loader and on every trunk load there were a few packages that were obviously damaged. Essam is not at fault for this damage and neither is BSW. However Essam cannot make a claim without BSW's help.
So Essam what do you plan on doing? If you are refusing their offer then maybe you should have them send the speakers back to you so you can make the claim yourself against the shipping company. If it turns out that the damage was a bit exaggerated then you could sell the speakers on the open market. I think you have to realize you will not be getting all your money back on this one.
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[Sold] 2004 X5 4.4i - Sterling Gray - Truffle Brown, Sport, Preminum, Rear Climate, DSP, Sirius, PDC, 132's (19 inch wheel), Comfort Seats
Dynavin, JL Audio Stealthbox, Alpine PDX-5 Amp
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