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Originally Posted by Essam Khafagi
NextGen,
I did not say I want all my money back, my concern is that they deducted 55% for only missing boxes... and... If I did not mention the use of super glue no one would know I used it. There are no marks on the speakers.
The other concern, the are not replying to emails. They said they would pay 200$ and disappeared.
I do not want the speakers to be sent back to me. They are worthless.
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Essam, you are starting to sound like Wagner. You are leaving out very important details. At the start of this thread you said that BSW informed you that the speakers were damaged.
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I just received your package and need to inform you that some of the contents were damaged in shipping because of the way they were packaged. There is also damage to the speakers from installation that goes beyond normal installation marks.
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It is a combination of the wrong package AND the damage speakers that has lead them to cut into your refund. You can't say they are giving you 45% back only because of the wrong package. 
That is the reason why I started talking about getting proof of the damage. It is not BSW's fault that your speakers were damage during shipping! As Scottie has pointed out, they clearly state in their policy they do not have to offer any refund on damage product.
You may want to consider taking their current offer and chaulk it up as a lesson learned. The only other option I see here is to have them send the speakers back and make a claim with the shipping company.
You are wasting your time trying to get more money back on damage speakers IMHO.
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[Sold] 2004 X5 4.4i - Sterling Gray - Truffle Brown, Sport, Preminum, Rear Climate, DSP, Sirius, PDC, 132's (19 inch wheel), Comfort Seats
Dynavin, JL Audio Stealthbox, Alpine PDX-5 Amp
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