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Originally Posted by NextGen
Essam, you are starting to sound like Wagner. You are leaving out very important details. At the start of this thread you said that BSW informed you that the speakers were damaged.
It is a combination of the wrong package AND the damage speakers that has lead them to cut into your refund. You can't say they are giving you 45% back only because of the wrong package. 
That is the reason why I started talking about getting proof of the damage. It is not BSW's fault that your speakers were damage during shipping! As Scottie has pointed out, they clearly state in their policy they do not have to offer any refund on damage product.
You may want to consider taking their current offer and chaulk it up as a lesson learned. The only other option I see here is to have them send the speakers back and make a claim with the shipping company.
You are wasting your time trying to get more money back on damage speakers IMHO. |
Yeah..he is starting to make sense! 
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