Statdoc, I never said I am blameless or always right.. All I am arguing is the amount to be deducted for not sending original boxes back, and a proof of damage so I can file a claim with the shipping company. The point is, they are not responding! They did not even tell me how would I get the refund?!
Did I make my self clear now?.. thanks for your suggestion anyway.

NextGen, I will call them but not now of course... It is 9:45am here in Saudi which is midnight in the US.. I will do that later today.

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BMW 1M 2012 - Current
Jeep Grand Cherokee Limited 2011 - Current
BMW E93 330i Convertible 2009 - Sold
BMW E46 320i 2004 - Sold
BMW X5 4.4i 2002 - Sold
VW Golf GTI 2000 - Sold
BMW 740i 1996 - Sold