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Originally Posted by mccalia1
I've owned many BMW's and never extended the warranty but with the X5 I definately will because of the number of issues i've had since owning the car.
The expensive failures include a new Panoramic Sunroof and Satellite Navigation and general labour costs for sorting out little rattles here and there.
However, it's the most enjoyable car I've owned in terms of ride height which is why I'll keep it rather than sell it which is what I would do normally with a car with these issues.
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I have the panoramic roof, but no navigation. I saw on this forum somewhere that panoramic roof (not the glass, but the inside cover) stopped working and extended warranty didn't cover it as it was considered 'trim' (which the plan I am looking at doesn't cover 'trim' either). The plan also specifically doesn't cover 'rattles' and noises either... it seems like the part has to be definitely worn out and broken before they take care of it.
The list they provide of items that are covered are also interesting. Here is the link to their total care:
http://www.easycare.com/easycare/ben...acts/totalcare
For example, valve cover is said to be only covered
if damaged by the failure of an internal, lubricated part. This would mean, to me, that a crack on its own in valve cover would not be covered.
[edit:]
ok, I just called them directly and asked them... first, they are saying they are not starting new policies in CA anymore... (how is the dealer then selling them? I asked.)
Second... in a specific example of a crack in valve cover, or valve gasket... neither will be covered under this 'total care' policy (which is their all inclusive one that the dealer is selling.) The only gaskets that are covered, are the ones that the part fails and the gasket needs to be replaced as a result of changing the part... not the gasket failing on its own. That is a 'wear' item, the customer support person said. Interesting, no?