My point is that BMW makes every other bit of information about the program available on the internet except for that one document. So I think it's less of a comment about people reading it and more of a comment about the issuer being intentionally elusive on the true details of the program. More people would have read it had it been easily accessible. Point being that there are probably plenty of people out there who don't have a CPO and could use the full amount of information in making a decision on purchasing a CPO. I personally didn't get the full document until I bought the car.

And yes you do get it when you get a CPO, and I have one, it's just in a box packed up at the moment and I thought I could easily find it here or on the net. Guess I was wrong!