I think the Storm is pretty solid -- have had it since the first day it arrived at VW. No real complaints, although there have been some glitches, but overall, I would say it has been a decent phone. The internet is pretty quick, BB messenger is useful if you have a lot of friends with BBs, music player is decent and email capability is superior to any other phone. The touch screen takes some getting used to, but above all else, it works with the BT in the X5...