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Originally Posted by cmyX5go
It happened to me with a Simmons, when they first came out with the pillow tops. I also paid a few thousand for the mattress. They sent an inspector to measure the indentation. They actually replaced it twice, as it happened to the first replacement within a few months.
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L, when it happened to you, did you really have 1.5 inches of indentation??
That's huge..
I'm worried if they send an inspector, the indentation might not be that much, if noticeable by measurement at all... I don't think I can see the indentation, I just feel it.
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