Hey I feel for you, but I don't see how on what basis should they give you a refund? We all know that when it comes to BMW parts it's like the wild west...they all charge whatever the hell they want to charge. Just the other day one guy got quoted $1000+ for running boards that another dealer will sell for $600. In the case of the hitch seems like basic supply and demand economics. Frankly when I saw them become available and heard the story about the warehouse (!) I was amazed they were not being sold for more, which led me to speculate that the story was BS and that the long wait was indeed over. I say screw the fight. You win some, you lose some. Just take your business elsewhere from now on.