Twins, I feel your pain and really understand your point. After keeping my wheels flawless for 3 years, special care in parking and turning curbs, the last place I took my X for tire replacement scratched two and left a small indention in one of my rims. I was very pissed because other places had been so careful with them. I went through the hassle before with BMW when they scratched 2 of my rims on my 740, they settled up by paying me the price of 1 rim, but this one I just let it go because of the time and effort put into it before, but I am reminded of it everytime I clean my rims....

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Robert

1994 740iL
2001 X5 4.4i Sport
2004 Kawasaki ZX-6R
2009 VW Jetta S