Aloha! They sent me this way from the NAM site...said you guys are the "Nav" guys!? First time post long time fan! Help help…there is a reason why I have avoided fully loaded cars for years! My nav started to act up a few weeks ago in my 04' JCW Mini, showing non-related cities every few minutes. The pointer looked like it was flying mach 1 across WA State! I pulled the battery cable hoping it might reset, it then showed a stationary pointer with no activity…zilch...nada!
Dealer swapped out the antenna and tried a firmware updates…nothing zilch...nada! They of course wanted 4K to replace!! So…I sent it out to a well know independent back east for repair. Even though this is 2001 technology the manufacture (Phillips?) will not release any repair info yet
for this unit…strike 3!! Any ideas out there guys?

This just in...got the unrepaired unit back...they can not do anything with out service info. Dealer on the west side says bite me...called the factory....nice guy...said he will dog the service mangaer one more time for me! Then I thought to myself maybe for being under no power for a couple of weeks it might of reset itself. Ha...I plugged it back in and the screen brought up Hudson Bay area? I am of course in the Eastern WA area. Then...BLAM...WA state shows up...then its starts to work but is two blocks off from were I am...then 1...then perfect!?What the heck?

Is there a master reset on these head units? Are you suppose to drive around in a circles or something? Thanks for your attention!!