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Originally Posted by cowboynj
Stick to your guns and listen to it in person. I have no experience with this company, but am automatically leary when you can't produce raving fans. More frightening is the weak quasi-legal privacy excuse.
In an economy like this why wouldn't you want referrals and testimonials on this board with its rabid BMW fans?
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Reviews are on this very board and owners have posted in this thread. You can also check our website and reviews. I spoke with Ryan Dunn on many occasions. You may know him from Jackass on MTV
He owns an X5 among other BMWs... Here is his review, taken right from the site:
"Author: R. Dunn
Man, all you had to say when i asked if i could use some of my stock
compnents(Focal) was...\that will mean a LOT more work, we engineered this kit to a tee, trust us\...something like that? My lord you guys cease to amaze me! This kit is georgous, really excited to install it. You prove again that you guys have got \all your ducks in a row\ and have yet to give me something to complain about(i love to complain...happiness bores me, hahaha). Ill let you know when it is in and the Little River Band are in their second set and looking awkward all standing on my dash. How many employees do you have? Wanna plan ahead for all the thank yous and hand shakes i have to dish out when i visit. Kudos! And kudos again!!"
That was not the only product Ryan got from us. We are not trying to hide anything. We don't want you to get stuck with something you don't want. You will be hard pressed to search the net and find a company that offers aftermarket upgrades and a 30 day guarantee. We don't have a restocking fee, we don't have red tape. We are on the forums, we are on chat, we are on the phone and have email. We are not here to rip you off and stick it to you.
Many of our customers are simply not on the forums. Sure there are customers on here and many other forums. However there were how many X5s sold in the US? How many are on this forum? Less than 1%? There are blogs on the net reviewing our drivers and installs as well. There are other forums reviewing our speakers for the X5 and many other BMWs. The bottom line is we are here to please and get the customer what they need. I have turned away customers and walked them through a purchase from another company. Why? Our stage 1 would not be for them. When you call or speak with us we first answer your questions and ask you some questions. We want to make sure our products will fit for you.
To be honest and up front I don't want the company I bought my coilovers from giving out my contact info to someone to come over to my house and ask for a ride in my car to see if they want to buy the same suspension. We simply are not giving out customer information. That is the bottom line.
I hope this shines some light on BSW and what we are here for. You can check the audio section on the forums. We have more post that have replies to threads that are not related to our products at all than us trying to sell something. We are here to help and product information