Originally Posted by ekvals

Any thoughts about this issue Tom.?



Also, and i have tried to get an answer about this via email without any luck..
'
I received a dice module from you with a bad connection. Because of this, the sound is from time to time missing from the left side, and there is also some distortion.

I bought a new module from you, with the agreement that ill be refunded if you find the old one to be out of order.

I have received the new module, and it is working without any of theese issues.

However, i choose your product because i read good things about it, also i found the price to be right.

When i received the new module, i had to pay an extra 40us in customs. When i return the module today, i expect to pay another 40-50us in postage with insurance, which i was told to have in the return email..

Will you refund any of theese extra costs too me.?

This is much of a prinicipal matters, as i do not see any reason for me to pay 80-90 us extra for a product that do not work as it should.