Quote:
Originally Posted by mdfud
the dealer's position is that the upper control arm is not covered under warranty because it's that way because of an accident not a manufacturing defect. WATROB: how/what would i get measured to see if the arm is bent? everyone says it doesn't look bent but i suspect it could be slight enough that it would not be observable. is that something i should have the dealer look into? thanks.
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Get them to order in the new arm (same part number arm) and when they take off your supposed bent arm make sure your there to check it.
Also, I would make them carry the cost unless the can prove, one, the bent arm is from an accident (sign of some damage), two, a bent arm like that would cause the front wheel to be buckled (check for signs of a wheel repair).
If none can be seen then BMW will have a hard time saying it was caused by excessive damage and just not wear & tear.
PS. If the X5 was in an accident they may have put the wrong degree arm on, or put the righthand side arm on the lefthand side, they did that on my 1st X5 when they flew in the new control arms from Germany, a few red faces there! they even once put the a rear wheel on the front lefthand side!
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