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Check your operating system version on the BB. My wife was having a few sync issues and when I looked it up there were something like 40 updates that had occurred since we bought it. Now syncs quicker and better network connections/battery life etc...
Latest version is v4.6.0.451 (Beta) or v4.6.0.266 (Stable) see (Options>About)
Cheers
J
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2006 E53 X5 3.0D
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2011 E70 X5 3.0D with Aero kit
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2007 E60 540 M Sport LCI (All time favourite car)
2007 E70 X5 4.8i Sport
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