I guess I have been lucky...I have received good service without exception in my experiences with the local carwash, however, one of my employees used to work for another automated car wash. When I asked him about his experiences, he said "oh yeah, they damaged cars ALL the time!", but even with having a disclaimer notice, he said that they would always pay for any damages.

He also said that one guy had his 24" chrome rims replaced more than once, yet kept coming back.... payout for damaged rims were becoming profitable for him, I suppose? I do not know why the owner would keep letting him come through?!?

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