OK, so you're on a turbulent flight. Beverage service has been suspended. Seat belt light remains on for the entire flight. Several announcements are made to urge passengers to remain seated due to the turbulence. You get up, go to the bathroom. You break your neck as you hit the ceiling in the bathroom when the plane drops and rolls. She doesn't remember the announcements. She would have, as she was traveling with people who don't speak English and had to translate.
You know she's suing. How many millions you think she's going to get?
Texas Woman Breaks Neck, Back In Airplane Turbulence - ABC News