I am quite satisfied with their service. Did not try other dealers but being satisfied I don't see a reason to take chances elsewhere. The previous time I brought my X5 in, I asked to get an X5 for a loaner (to carry the kid around) and they made it happen.

Their facility does not look as modern and shiny as Classic (not even the old Classic when they were in Richardson on 75) but they do good job I cannot complain about.