I was not going to mention the dealers name, but since you guessed it. Yes it is. Yes, I am out of original warrantee, but I still have almost 17 months and 14k miles left on the cpo warrantee. That is why I have been careful to document everything. I have already spoken with BMWNA. They inturn made their recomendations to the dealer back in early May. I have been patiently waiting for a response from them. Nothing. Last week I called them. They said they have never heard from BMWNA. So I called them. They not only gave me the time and date they call, but also the service managers name. And what they discussed. So, I do feel I am being allowed to slide down a very slippery slope. I am in the process of crafting a letter to the salesperson from whom I have purchased two cars. The service manager, but also the general manager of the dealer. It will outline my experiences, good and bad, and also my frustrations. Not only with this vehicle, but in thier communications to get things taken care. One way, or an other. I need some closure here. It is expensive for me to take time off of work(like many others these days). But I have done it to comply with thier wishes, and service recomendations with this vehicle. I hate to say it, but a Toyota, or even worse, a Honda may be in my future. When everything works, this car is fantastic. Everything I want, and nothing I dont. I never intended this thread to turn into a rant. I just wanted to understand the nature of this latest issue from some people who may have experienced it.