+1 to this suggestion. Atlanta has a number of excellent dealers. That sounds like an experience typical of Global Imports. You might try United BMW Gwinnett-- they have historically had excellent service. The other I would recommend is Matt Swaim at Nalley BMW in Decatur. Matt has been a BMW Service Advisor for years, and he may be the best SA in the history of BMW. A good SA is key. They are not the ones who do the work, but they know how to get work done and care for customers.

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2000 E38 750iL Highline Edition, Upgraded with the lastest 2006 X5 Electronics
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