I'll try to get pics later. In the meantime, if you open the hatch, you will see a small round bumper on each side of the opening. It's about 1"diameter with a torx screw in the middle. Loosen the screw and turn the rubber bumper clockwise until it bottoms out and you hear a ratcheting sound. then retighten the torx screw. This allows the tailgate latch mechanism, which is "V" shaped to fully seat in the lower hatch and prevent side movement which causes the rattle. I haven't had any more problem since i made the adjustment a few weeks ago.