the part that holds the glass to the window regulator has broken, this causes the window to shift at an angle, if the outside door handle is out a little, push it in like your pumping it, and it will eventually release. if you cannot roll the window up to change the regulator, remove the window guide closest to the b-pillar and help the window up the channel. remove the glass and replace the window regulator. chances are, the door handle carrier is ok.