when they put mine in, I thought it was broken. You had to point at the monitor instead of the unit. So for my operation, you point on at the monitor, and turn the monitor on. Then (point at the monitor) turn on the DVD unit. apparent the IR receiver is located on the monitor. I have duel monitor, so hopefully the single is the same. good luck.

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4.8|Sport Pkg|Prem Pkg|Cold Weather|Nav|PDC|Comfort Seats|Nappa Leather|Convenience Pkg|Rear Climate|3rd Row|HUD|SAT Radio|HD Radio|Dual-Monitor Rear DVD Player.