The new person handling the extended maintenance program is Ryan Lee. I also wanted to do the original owner protection program from them, but there were issues with purchasing a 2OPP from out of state. I'm from CA and sent in my key fob. I was quoted $1995, but got it for $1895. There was no one in so cali that would come close to the ext maint price. I got the 2OPP locally for the same price as bmw of macon, $3525, but that was from the dealership where I bought my X5 and service at. No one else came close to that 2OPP price and basically he said he just wanted his numbers higher for the end of the month. HTH