We are still here
Please shoot me a PM with the best number to reach you at. I did get a voicemail from my assistant Jeremy but the number provided rings endlessly and never connects to voicemail. Don't know if that is a problem on our end or your end.
I will have the owner check into the phone system. It should not be putting you on 'hold' endlessly. It should automatically ring Sales/Me when you call in. We also are not 'huge' and it is just me and Jeremy on the phones on a daily basis so sometimes we do both get on the phones for extended periods of time.
I do apologize for the problems. Please shoot me a PM with the best number and I will get right back to you.