i have never heard one good thing about life quality and would never bring my x there...for what you are bringing your x in for you will be fine at hassel..i bought my x at bayside bmw but have used hassel from day one because it is closer to home...they should give you a ,oaner because they will give me a loaner when i bring my car back for repair and i didnt buy from them....i think all in all you will be ok..i dont want to give name of advisor on public forum..i still have to use them...if you want name send me a private message...