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Old 11-08-2009, 05:05 PM
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drod drod is offline
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Join Date: Aug 2007
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I had the same issue with my 08...

started a few months ago and drove me nuts...plus it was embarrassing each time I used it... kept erroring out after 10min of use... got the same "please insert DVD" msg...

called my rep at Westchester BMW and he ordered a replacement unit and had it swapped...

so far so good...

i also had an AC blower unit that kept coming and going... it would die and not respond just like that... and got that swapped on the same visit.(eventhough it was working when I gave them the vehicle)

I have nothing but good things to say about this dealership... make sure you keep a good relationship with your rep...
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