I have an 05 X5 that has the driver side issue with the hot spot buring a hole through my leather. I called BMW and they told me to take it to the dealer, which I did. After a couple of days both the dealer and BMW called me saying that they could not help me, so now I'm stuck. I'm going to try and escalation but I doublt I'll get anywhere. Does anybody know how to fix this? Is it something I can do myself or a shop if I get the parts? Any suggestions?

Laz