Concierge service is not required. Your CA supplies your email address to BMWAssist (regular service) when they set up your Assist. Once that's done you send the addresses by finding them on google, then look for "send" click that and then select "car" and then "brand" then fill in that address you supplied to BMWAssist. After that go to "messages" in iDrive and it will be there.

Your CA should have given you a tutorial on this at delivery

__________________
2010 X5 XDrive 35d (PCD date of 11/2)
Titanium Silver/Black Perf Leather
Sport Activity (ZAP), Premium(ZPP), Cold Weather (ZCW), Rear Climate(ZRC), Active Ventilated Seat (ZAV), Technology(ZTP) & Premium Sound(ZPS) Packages, Adaptive Drive(2VA), Space-Saver Spare(306), Comfort Access(322), Roof Rails (386), Nappa Leather Dashboard & Console (4M5), Automatic High-Beams (5AC), Head-Up Display(610), Satellite Radio (655), iPod/USB Adapter (6FL), Smartphone Integration (6NF)