The sad thing about all this is that S.F. BMW has reason to be so arrogant.....there are A LOT of Chinese ppl in the S.F. area and they LOVE BMW's. So, the reality is that someone probably will snatch up that car if the OP decided not to buy it.

In my area, it's Mercedes Benz. Viet ppl LOVE their MB's. Hence, MB opened up a new dealership right in the middle of a bad area because it's near the Asian area. And, sure enough, that dealership has issues with customer service because there are still ppl lining up to buy up new MB's.