This general statement is incorrect.
Not everyone has the same experience with dealers
and painting them all with the broad brush of ridicule
imo isn't fair.
Having said that SFBMW has had many complaints
on this board and for that reason I would most likely
go elsewhere to purchase and for service.
Quote:
Originally Posted by ABMW
The message as of late is pretty clear to those of us who live in the Bay Area.
AVOID LOCAL BMW DEALERSHIPS LIKE THE PLAUGE.
There's one dealership where I've had a semi-positive experience and that was in Pleasanton.
The rest of them are for the birds. I took delivery of my 35d 8-days ago.
Worst buying experience of my life.
It appears the positive experiences that BMW owners have had, locally, are few and far between here.
There must be a regional manager for our local. If a few of you would like to join in, I'm up for writing a group letter with a summary of short snippets we've each experienced.
As I mentioned a few days ago, I've had better experiences purchasing a Hyundai at the age of 18, than working with these jokers.
They've become too "fat" off of all the business to care about individual customers. We obviously live in BMW Central. Drive through any semi-nice neighborhood in the region and you'll see 10 to 15% of the cars are made by BMW. Some places like Piedmont or Noe Valley probably have 30 to 40% BMWs.
What a shame. I'm sorry you had this experience. It's a great SUV, and there are MANY consumer laws that will assist you. If you need help, feel free to contact me and I'll point you in the right direction, legally.
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