yes it was 3 weeks for me but I had to wait for my annual maintenance month anyway. If you don't request a loaner, you can get an appt within a week. Who was your old advisor? I have used most of them by now... 2 people aren't even there anymore... strange for a top service dealership.

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'08 X5 3.0si - Alpine White / Saddle Brown interior
Specs: Sport Pkg, Premium Pkg, Tech Pkg, Comfort Access, Aero Kit, Style 433 staggered 20s on Conti DWS
Mods: Carbon 35 tint, LED angel eyes, GP Thunder 7500k fogs, H&R 20mm/25mm spacers, clear reflectors, gunsmoke-tinted taillights
Coded: Digital speedo, windows/sunroof/tailgate close via keyfob

X5 pics at Flickr