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Another Update:
So I've been contacting my service advisor trying to get my issue solve (the light switch peel). Initally he said he'd take care of it. He supposedly took a picture of it and showed the BMW rep who again denied the claim. I called BMW customer relations who pretty much just told me (not exact wording, but to this extent) "Work it out with your dealer (service manager) as they are the only ones that can really do anything about it. Since the advisor has shown the BMW rep and he refused it, there is nothing we can do about it".
Gonna talk to the service manager tomorrow (off today). Don't know where that will get me. But I want to know what options are available to me now? Who does one complain to if a car manufacturer and car dealership is unwilling to fix a problem that should be covered under warranty?
I'm just so irate because I know I didn't cause the peel. I take very good care of my car. I don't even take the car out to be washed by others. I have a 2004 3 series where the leather is starting to peel by the inside door handle. I don't ask them to fix that. That's normal wear and tear. Something that is touched everytime someone gets in their car and over a few years period, peeling is normal. But a switch (that is not touched going in and out of the car, or even used to turn on/off light cuz of automatic) peeling at a little over a year is just ridiculous.
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2008 X5 4.8
White w/ Black Interior w/ Bamboo Trim | Premium | Sports + 214" | Tech | Cold Weather | Rear Climate | Premium Sound | Active Vent Seats | Heads-Up | Comfort Access | 3rd Row | Aero Kit | Huper Optik Tint | Clear Reflectors
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