Quote:
Originally Posted by killcrap
i find it comical to hear people come to the dealer with a SIB in their hand, and they are out of warranty, and demand the repair be performed for free. a SIB is not a recall, SIBs are released to assist technicians in diagnosis. Recalls are not used for diagnosis.
The recall outlines what a potential failure could be, and how to prevent the failure by installing or repairing the component, if the failure has already occured, the component is replaced with an updated part, or repair kit is added to the part.
The SIBs outline what has failed. by symptom, or fault codes, or installation of incorrect accessories, and if the repair is covered under the factory, cpo or esc warranties. Or if the situation is Customer Pay. SIBs also contain information regarding production changes, percieved operation of functions, training, videos, brochures, service requirements, and special tool releases.
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I hope this is not aimed at me. I didnt say I am going to go in there and demand them to fix it out of warranty. What I will do is take advantage of my relationship with them and see if they are willing to work with me on it, if it happens that this is truly the issue and the SIB helps them to diagnose the problem.
You obviously work or have worked for a dealership. I have not. Thats why I come here to ask questions and learn from others.
Thanks for outlining the difference between a SIB and recall.