I'm in sales too. Have been for 36 years, 11 of that cars. Now I work for myself.

I don't make every deal with every customer, not even repeat customers.

I am my own boss, so I am completely accountable for any of my actions.

There have been many times I have wanted to send a similar emai. Just don't hit send.

I understand the salesman's frustration ( he was up all night), but he proly should have just let it roll.

Times are tough and maybe he was having a really bad day.

So, I would just forget him and the dealership until next time your ships may pass.