Did they explain the mode of failure of the heating element - i.e. was it a component or design fault. It's a bit of a worry that this can happen!!!

The heater in my drivers seat adjustable thigh support cushion has recently stopped working - but at least no fire!!! I haven't had the chance to investigate it yet.

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Cheers, Brian

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2001 X5 4.4i Sport
Black Sapphire, Hi Gloss Shadowline, Full Privacy Glass.
Too Cool for Jack Bauer