I've used mine innumerable times (have a race car). Never an issue.

I know the owner of Motive (and have raced against him). He bought the company mid-stream so those with problems may have had an older item. He's upgraded things since he took over.

Regardless, I like mine and use it all the time.

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Kirk
Las Vegas
2016 X5 40e Mineral White/Black Dakota Leather, ZLL, ZCW, ZDA, ZDB, ZPP, multi contour seats, rear side window shades, HK stereo
2011 E90M3, 6-speed manual