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Crap advice.
The paint is gone, it needs repaint. Why bother with a dent repair when you need at least the door or both repainted?
Furthermore, you can see that the dent is not uniform- that there is a reinforced edge at the trailing edge of the door- folded over sheet metal- and hence the dentless guy cannot get at that. Also the metal has been 'over-stressed' around that internal lip and cannot be done perfectly.
Even if you could, it needs paint.
Not sure what your paint is, but when work is done so clse the edge of one panel, you sometimes need to color/metallic blend onto the next panel. The door with the repair needs clearcoat all the way to the edges. If you need to blend onto the next door, that one needs clearcoat to the edges.
You've got a brand new car, repair it perfectly.
Of course consumers these days haven't a clue as to a quality paint job...
Depending on your insurer, they may let you claim it on Comprehensive.... in which case there may be a lower deductible and it will not be a 'claim' that counts agaisnt you...If they say 'we cannot be sure you didn't open the door into something' or otherwise say it it a "Collision" claim, then you have a chargeable claim, and a deductible. Some people will say "The insurance guy said 'one claim will not increase my rates'"... true, but what if you have another claim in 2 months? The one 'freebie' was wasted on the first.
You should be a clear as possible about the circumstances of the event in your initial report. It would be nice to be able to say "I saw a chunk of concrete bounce off a truck and hit the side of my car"...
GL
A
PS My guesstimate for a perfect job would be ~$1000-1200. This is matching the factory paint in every aspect- even matching the crappy BMW orangepeel
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