This thread makes me wonder if anyone working for BMWNA or at any BMW Dealer has any brain cells in their collective heads.

I'm new to BMW, but I've been around the block in terms of brands. Some of the antics are beyond ridiculous, and quite frankly I'm starting to second guess my purchase quite heavily.

Now where the F_ _ K are my FLOORMATS? It's been 40-days, and it's been raining for 20 of them!

I'm getting a bit tired of telling my clients "please excuse the towels on the floor, my $65k SUV didn't come with floor mats, sorry bout that."