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Old 02-11-2010, 03:22 PM
ABMW ABMW is offline
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Join Date: Dec 2009
Location: USA
Posts: 305
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Has anyone taken BMWNA, your SA, or your dealership to small-claims court or superior court?

If it comes down to it, I'm not going to lose 1-cent, on the transaction if I am "forced" to get rid of my X5 via one means or another.

Par for the course, it's (my X5) probably worth 25 to 30% less than what I bought it for 2.5 months ago, which is fine.

But, I certainly will not eat that cost. That I can guarantee.

I'm going to take a guess, that those who have taken one of the routes above have had very favorable outcomes, and results.

I remember back in 2003 when I took delivery of one of the first Nissan 350zs to hit the States. It was loaded and cost about $50k. The steering wheel was ever so tilted to the left, but the alignment was spot on (according to factory specs, at leat), and despite the alignment machines used, no one could figure out what was going on.

The dealer worked on it for 3-days, to no avail. calling me several times per day, at times. Having no luck at the hands of the dealer, Nissan USA flew out their chief technical engineer (seriously) who worked with my dealer for the next 4-days to make sure the car was absolutely true and straight. They put the guy up in a hotel and everything, specifically to fix my tiny complaint. It must have cost them a fortune. The service they put forth to fix that miniscule issue was unrivaled and makes BMWNA's service look like a 5th-rate scam, on the verge of collapse.

BMWNAs behavior, at the time of this writing, is indefensible and atrocious. I'm really shocked and quite saddened to be writing such a horrible review, but the fact can't be denied.

I know some of you have had vehicles that have been problem free, or you have dealers that have gone above and beyond, which is how it should be.

Though, for MANY of us, that's not the case whatsoever.
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