Going back to post #22, seems there were less that 10 actual complaints reported to NHTSA. Look up the latest on the Prius brakes and Toyota throttle issues, you'll find it takes far more than 10 complaints to ruffle any feathers (dealer, government, or otherwise). It is a shame that the dealer didn't offer any resolution at all, but if the issue isn't happening in their presence, what can they do?

Interesting site to look at if you feel BMW has poor quality: http://www.businesswire.com/portal/s...94&newsLang=en

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