The visit went surprisingly well and they took care of a few of the cosmetic items mentioned above. Non-cosmetic, included replacing of the rear brake pads and sensor. I have a call in to my SA to ask what, if anything, was done with the rotors. Shouldn't rotors, at a minumum, be resurfaced if only the pads are replaced? Are there any other questions I should be asking about what they did? Thanks everyone for the great suggestions and all of the help.

Best,
monto