Quote:
Originally Posted by JCL
Exactly what accountability are you speaking of here? BMW warranted their vehicles (and the automatic transmissions) for 50,000 miles. They offered buyers in the US an insurance policy good up to 100,000 miles (extended warranty) for those that wanted to buy it.
Do you have any examples of transmissions failing prior to 50,000 miles that BMW did not stand behind in terms of their warranty obligations? How about examples of people who had BMW extended warranty and were denied coverage prior to 100,000 miles?
If you want to focus on the fluid change recommendations, then it would help if you provided data on transmission failures caused by not changing the transmission fluid.
As for changing the fluid recommendations, wasn't that coincident with changing the transmission design? BMW never retracted or changed their fluid change recommendations to my knowledge, although I certainly could be wrong. What they did was move to newer components, with less data, and reduced the maintenance interval at the same time.
I looked up your Toyota class action example. Seems to be an ECM problem, not a transmission problem. The person that filed the lawsuit stated that their Toyota transmission failed 6000 miles after the warranty expired at 100,000 miles, and that although Toyota offered them a free transmission when it failed again (faulty reman transmission) they turned it down and sued on principle. They didn't just sue for their costs, they want to get on the 'lets screw the automakers' bandwagon and so made it a class action suit. That just seems like shameful behavioiur.
You have suggested several times that BMW should give you a free 150,000 mile warranty that you didn't pay for, but are somehow entitled to. That seems to be the real issue.
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No, my transmission has not failed, so I would be getting nothing. The fact I am arguing is BMW transmission components fail before the "lifetime" a reasonable person would expect to get from a transmission on a $60k+ vehicle ... (150k miles would seem reasonable) and some if not all of the blame should be acknowledged and embraced by BMW especially considering the fact that through the 2007 model (?), they claimed the transmission needed no maintenance. It's a quite simple and sound basis for a formal legal complaint, and is only made complex by those who a. would lose something if BMW was made to pay for all or some of the repair of any "maintenance-free" transmission on any X5 that failed before 150k miles, or b. those who are blinded by a BMW devotion.
Ps- BLACK 5's post: EXACTLY!!! Exhibit A. BMW's cost/benefit ethos/ethic has sacrificed its customers in this area for far too long. The Toyota case I cited was merely to show that legal action is often the only thing that will get some of these companies to do the right thing, and assume responsibility for their mistakes. Again, this is simple accountability; to not see or actually defend BMW truly reveals that you are in category a. or b.