Quote:
Originally Posted by willgabriel
The fact I am arguing is BMW transmission components fail before the "lifetime" a reasonable person would expect to get from a transmission on a $60k+ vehicle ... (150k miles would seem reasonable) and some if not all of the blame should be acknowledged and embraced by BMW especially considering the fact that through the 2007 model (?), they claimed the transmission needed no maintenance.
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Your warranty statement may be different than mine, I am not sure what US law states about consumer's expectations for component life up to triple the warranty period (50,000 miles). My warranty states that there are no implied warranties beyond what is covered by the warranty statement. That pretty much excludes nuisance law suits by owners wanting lifetime warranties.
I don't see the connection to the BMW fluid change recommendations in any way. If you can make a connection between not changing the fluid and the transmissions failing (during the warranty period) then I get it. Since we don't have any documented history on transmission failures that are due to the BMW fluid change recommendations, they are entirely irrelevant.
If a failure happens during the warranty period, I fully support the rights of the owner to claim against that warranty. Black 5 appears to have had a valid claim, and from what I have read above he should have received the benefit of the warranty he paid for. I am not advocating that he should receive a free warranty three times longer than the one he paid for, but I am glad to see that his dealer (who appears to be somewhat incompetent) finally dealt with it. Usually, documenting a problem before the expiry of the warranty is sufficient to be able to make a claim if you have a failure soon after the warranty expires. If a dealer is non-responsive, I would simply go to another dealer, assuming that is an option.
I am not sure what the point of your attacks on BMW enthusiasts are. It seems to be that if we agree with you fine, and if we don't we are either on the BMW payroll or blinded by some sort of fanboy mentality? Is that the full extent of your argument? How about if we have several decades of experience in dealer service management (non-BMW in my case), and we simply think your argument is entirely without merit?