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Old 02-27-2010, 12:06 AM
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JCL JCL is offline
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Quote:
Originally Posted by willgabriel View Post
Do tell me how/why BMW would have built the X5 believing the transmission would've lasted less than 150k miles under normal conditions? Now THAT would be grounds for investing in the conspiracy theory you outline that I was not implying.
BMW never said the transmission would last 150,000 miles. If they wanted to make the transmission last longer, they would simply put a larger and heavier transmission in, add some redundant systems to monitor it, buy sensors and actuators with a lower failure rate, essentially taking a NASA approach to MTBF. The problem with that is that the vehicle would be heavier, slower, less sporting, and more expensive. All of those are going against the philosophy of what they are selling, which is good performance at a certain price point.

I buy new BMWs, and replace them every few years. Others buy 100,000 mile BMWs and worry about transmission failures. Here's the problem: Every policy settlement and gift that BMW gives to those owners well out of warranty makes my next BMW more expensive. If the next vehicle BMW designs is heavier and slower, that is a negative for me. If the price goes up to improve the reliability (and reliability usually costs money....) then the purchase price goes up. I accept the reliability that I paid for. It isn't perfect. I could get much better reliability by trading off other factors, but I choose not to.

I vote against all of the above so-called improvements, and will continue to vote with my wallet. I shouldn't have to pay for other's unrealistic expectations. I don't wish a transmission failure on anybody, but I don't see why I should have to pay for a failure that someone else experiences out of warranty, simply because they feel wronged. If it is under warranty, and hasn't been abused, BMW must fix it. If it isn't, buy an extended warranty and don't expect future BMW purchasers to pay for your loss.
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